Chronicler | Resilience and critical event management software
Built for the worst day.
Used every day.
Chronicler is the software organisations use to manage incidents, emergencies and operations.
One live operating picture while it matters. One defensible record when it is questioned.
- ISO 27001
- Cyber Essentials Plus
- G-Cloud listed
- Sovereign hosting, AU + UK
One platform. One operating picture. One record.
In a serious incident, control depends on everyone working from the same information at the same time. Chronicler gives every team, site and agency one place to capture events, coordinate the response and hold the record.
- Real-time incident, crisis, and case management with audit trails built in
- Six toggled modules that share one record, one map, and one operating picture
- Configurable in-house by your authorised administrators
- Sovereign hosting in Australia and the UK, priced in AUD and GBP
When it matters most,
information cannot sit in a silo.
Three problems repeat across every industry we serve:
Information is fragmented
Radio logs, spreadsheets, group chats and point tools each hold a piece of the picture. Teams lose time reconciling versions while decision-makers wait for the full context.
The record does not hold up
In a coronial inquiry, regulatory review or insurance dispute, reconstructed timelines do not stand as evidence. Organisations find the gap when it costs most.
Resilience is now an obligation
Statutory duties, security legislation and sector regulation increasingly require organisations to prove preparedness and show how a response was run. Good intentions do not satisfy an auditor.
Toggle on the capability your operation needs.
Every module runs inside our Chronicler platform, sharing the same record, map and audit trail.
Core platform
Turn updates into coordinated action.
When response information lives in separate systems, accountability blurs and decisions are harder to defend later.
Chronicler captures events once and shares them instantly, with configurable incident and case types, embedded procedures and automated escalation.
- Configurable classifications, severity levels, mandatory fields and validation
- Guided workflows with steps, decision points, checklists and approvals
- Tasking with owners, due times and traceable accountability
Inside the core platform
Configuration and control
- Role-based access for internal teams, contractors and partner agencies, with granular, auditable permissions
- Incident and case types, severity scales, mandatory fields and validation rules managed by your own administrators
- Multi-agency and multi-site collaboration in the one instance, each party seeing what their role allows
Coordination under pressure
- Embedded standard operating procedures, checklists and decision points guide the response
- Tasking with owners, due times and escalation keeps accountability visible
- Live dashboards monitor workload, status and hotspots as the situation develops
Record and reporting
- Every action, update and field change time-stamped in an uneditable audit trail
- Structured reports and exports for briefings, compliance and operational review
- Integration options connect Chronicler to existing systems to reduce double handling
Browser-based with role-based access, hosted in-country in Australia and the UK.
Geospatial Module
See the whole picture, as it changes.
A list of incidents tells you what is happening. It does not tell you where your people are relative to the risk.
The Geospatial module puts the operation on a live map inside Chronicler, with annotation, measurement and live GPS tracking of crews, vehicles and assets.
- Satellite, street and terrain basemaps with layers from common GIS services
- Map annotation for hazards, cordons, rendezvous points and exclusion zones
- Live GPS tracking of crews, vehicles and assets, with status and duress alerts
Inside the Geospatial module
Mapping and layers
- Satellite, street and terrain basemaps with layers from common GIS services and file imports
- Custom overlays for access points, muster locations, hazards and site reference data, with role-appropriate visibility
- Annotation and measurement tools for cordons, staging areas and exclusion zones
Coordination under pressure
- Real-time positions of crews, vehicles and assets with resource status
- Duress alerts surfaced on the map the moment they are raised
- Route playback for investigations, debriefs and after-action review
Designed for low-connectivity environments. Add-ons extend the module with premium imagery, additional map layers, weather overlays and hardware GPS trackers.
Workforce Module
The right people, on shift, accounted for.
Operations fail quietly when the wrong person is on the wrong shift, or nobody can say who is on the ground right now.
The Workforce Management module keeps operational coverage visible in the platform that runs the response, from rosters to live crew deployment.
- Rosters with live shift adjustments across multiple sites and teams
- Staff availability and shift management with automated notifications
- Crew resource management tier: allocation, deployment and live crew status
Inside the Workforce Management module
Rostering and availability
- Build and adjust rosters across multiple sites and teams, with live shift changes
- Staff availability and shift management, with changes reaching crews automatically through the communicaitons
- Fatigue and shift management rules supported across all shifts.
Skills and compliance
- Skills and credential tracking, so the right qualifications are on the right shift
- Fatigue monitoring to keep coverage safe as well as filled
- Build out specific roles and accreditations to be assigned based on mandatory qualifications.
Crew resource management, a feature tier
- Allocate and deploy crews against live incidents and tasks
- Live crew status connected to the operational picture and the Geospatial module
- Attendance and activity held in the same defensible record
Crew records connect to the incident timeline, so who was where, doing what, forms part of the audit trail.
Everything you just read writes to one record.
Core and modules share one audit trail. Every incident, position, shift and update is time-stamped into the same timeline, evidence-grade from the moment it happens.
One timeline
across every module
Time-stamped
and uneditable
Ready for audit,
inquiry and review
Communications Module
The message reaches the people who need it.
A decision that does not reach the field is not a decision, and a reply that lands in a personal inbox is lost to the record.
The Communications module runs outbound and inbound messaging in one place, driven by the incident record so every message carries context.
- Outbound notifications across Slack, Teams, email, voice and SMS
- Templated outbound email for consistent, approved messaging
- Inbound messaging and email captured against the incident record
- Targeted mass messaging for alerts, updates and emergency notifications
Inside the Communications module
Outbound
- Notifications across Slack, Teams, email, voice and SMS from the one module
- Outbound email built on approved templates for consistent messaging
- Targeted mass messaging by role, team or operational group
- Job dispatch with details and updates sent direct to response crews
Inbound
- Inbound messaging and email captured against the incident record, not scattered across personal inboxes
- Replies and reports become part of the operational timeline automatically
Control
- Notification rules tuned to surface critical events without alarm fatigue
- Every message held in the audit trail alongside the incident it relates to
Channels and templates are features of the one module. SMS volume packs are available as a usage add-on.
Forms Module
Capture information at the source.
Operational information starts outside the control room, with field staff, contractors and the public, and re-keying it loses time and detail.
The Forms module lets your administrators build forms that feed straight into Chronicler, including unauthenticated public and contractor submissions.
- Custom form builder with validation and mandatory fields
- External submission links for the public and contractors, no login required
- Submissions create records and trigger workflows automatically
Inside the Forms module
Building
- Custom form builder with validation and mandatory fields
- Fields map to your incident and case structure, so submissions land ready to action, not in a spreadsheet export
Collection
- External submission links for the public and contractors, no login required
- QR code access for placement at gates, sites and vehicles
- Photo and file attachments captured with the submission
Processing
- Submissions create records and trigger workflows automatically
- Every submission time-stamped and held in the audit trail
Supports job and access requests, hazard and incident reporting, inductions and declarations.
ePCR Module
Document care in motion.
In mobile and distributed healthcare, documentation cannot be an afterthought, and paper does not survive scrutiny.
The ePCR module captures complete, defensible clinical records at operational speed, with templates and protocols matched to your model of care.
- Configurable ePCR templates aligned to your scope of practice
- Embedded clinical protocols and drug therapy guidance in the documentation flow
- Patient tracking from triage through treatment, transfer and discharge
Inside the Electronic Patient Care Reporting module
Clinical documentation
- Configurable ePCR templates, panels and mandatory data rules matched to your scope of practice
- Embedded clinical practice protocols and drug therapy guidance in the documentation flow
- Offline-capable documentation that syncs when connectivity returns
Patient flow
- Patient tracking from triage through treatment, transfer and discharge
- Live record viewing to support telehealth and remote clinical oversight
- Patient records linked to the incident and mission context in the same platform
Settings and governance
- Built for pre-hospital, primary healthcare, patient transport, aeromedical, event medical and occupational health settings
- Governance reporting across presentations, interventions, outcomes and demand trends
- Role-based access and sovereign, in-country hosting protect sensitive clinical data
Serves acute emergency care through to return-to-work case management, with reporting for governance, accreditation, insurer and regulator requirements.
Knowledge Module
The answer is where the work is.
SOPs, registers and reference material live in binders and shared drives, unavailable at the exact moment someone needs them.
The Knowledge Bases module holds structured operational knowledge inside Chronicler, linked to the incidents, workflows and locations it relates to.
- Off-the-shelf packages: risk, lessons and compliance registers, lost property, confiscated items, inductions
- Custom-configured knowledge bases built to your structure
- Version control and audit tracking on every change
Inside the Knowledge Bases module
Off-the-shelf packages
- Risk register, lessons register and compliance register ready to deploy
- Lost property, confiscated items and induction packages for operational teams
Custom knowledge bases
- Structure, fields and permissions configured to your organisation
- Entries linked to the incidents, workflows and locations they relate to
Governance
- Version control and audit tracking on every change
- Review cycles and expiry reminders keep content current, not just stored
Turns tribal knowledge into operational assets: the register an auditor asks for, the induction record a regulator expects, and the lessons log that stops the same mistake happening twice.
One platform. Modular by design. Transparent pricing.
Chronicler is sold as a core platform with toggled modules and add-ons, so you pay for the capability you use and expand as your operation grows.
Core platform
Every Chronicler deployment
- Incident, crisis and case management
- Tasking and workflows
- Dashboards and reporting
- Audit and compliance
Modules
Sellable and toggled on
- Geospatial (GPS tracking as a feature)
- Workforce Management (crew resource management tier)
- Communications (all channels and templates as features)
- Forms (external public submission as a feature)
- Electronic Patient Care Reporting
- Knowledge Bases
Add-ons
Extend and configure
- Custom dashboards and reports
- SITREP and computed controls (METHANE, COP)
- Premium mapping, layers and weather
- GPS tracker hardware and SMS packs
- Additional training
Security and compliance,
answered up front.
The questions your procurement and security teams ask first, answered before the demo.
• ISO 27001 certified
Independently audited information security management system covering the platform and the organisation behind it.
• Cyber Essentials Plus
UK government-backed certification with independent technical testing of our security controls.
• Sovereign hosting
Hosted in-country in Australia and the United Kingdom, with data residency guarantees. Your data does not leave your jurisdiction.
• Role-based access control
Granular, auditable permissions across internal teams, contractors and partner agencies.
• Evidential audit trails
Uneditable, time-stamped records across every module, built for audit, inquiry and review.
• Encryption
Data encrypted in transit and at rest.
Procurement ready. Chronosoft is listed on multiple federal, state and local government procurement panels in Australia, and on the UK Government G-Cloud framework, so agencies can engage through pre-approved channels without a lengthy standing-up process.
Where operational resilience matters most.
Chronicler is configured, not customised, for the industries where coordinating under pressure is the job.
Government
Clear coordination, visible accountability, and records that stand up to scrutiny.
Learn more
Public Safety
Shared situational awareness and evidential integrity.
Learn more
Mining, Energy & Resources
Live mustering, fatigue tracking, and audit-ready documentation.
Learn more
Assistance & Retrievals
Single-source mission coordination and offline-capable clinical documentation.
Learn more
Health & Medical
Centralised case management and structured clinical handovers.
Learn more
Venues & Stadiums
Coordinated incident response and predictive crowd monitoring.
Learn more