Resources

Explore Chronosoft's case studies, operational guides, and product documents.

Case Studies

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LSAT and Chronosoft: Enhancing London’s Crisis Response

A New Era in London’s Emergency Management In the wake of the Grenfell Tower fire –

Unifying Arena Operations Across Australia for ASM Global

Best-in-Class Stadium & Venue Management ASM Global is the world’s largest venue management company, overseeing operations

Modernising Incident Management at Sydney Showground

Leveling up Australia’s busiest events precinct Sydney Showground, the sprawling 80-acre venue in Sydney Olympic Park,

Enhancing Inter-Venue Command and Control with Venues Canberra

Partnering with High-regulation Government Venues Venues Canberra is a government agency responsible for managing three of

Elevating Aeromedical Rescue with Retrieval Medics International

What is Aeromedical Retrieval and Why Does it Matter? Aeromedical rescue is a critical component of

Delivering End-to-End Safety for Remote Mining Operations with Medical Rescue

What does it take to keep mining site staff safe and healthy? Remote mining sites present

News

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Key Principles for Establishing a Robust Control Room in Austere Environments

When faced with an austere environment – a disaster zone, temporary event, or festival – organizations

OLB: An Overview of Chronosoft’s role in the funeral of Her Majesty Queen Elizabeth II

The passing of Her Majesty Queen Elizabeth II on September 8th, 2022, marked a solemn and

Bridging the Divide: Unifying Principles of Mass Gatherings and Emergency Management

Emergency management, with its intricate network of planning, communication, and action, has traditionally been most associated

Chronosoft announces new integration with what3words – Introducing BEACON

Chronosoft is pleased to partner with what3words and introduce Chronicler’s latest feature – BEACON. We all

A New Zealand Stadium Improves Their Command, Control & Communication Processes

A large well-known stadium in Auckland, New Zealand engaged Chronosoft to deliver a venue wide incident

5 types of Site Hazards to include in your Risk Assessment

Before you design the risk matrix for your next event, it is imperative to understand the

Guides & Info

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Chronosoft’s Guide to Messaging Platforms in Risk & Incident Management

Leveraging real-time messaging for faster incident response, inter-agency coordination, and stronger stakeholder communication.

Incident Management and Customer Experience: How the Right Tools Can Make All the Difference

See how coordinated responses, structured SOPs, and the right technology keep events safe without compromising the

Aeromedical Retrieval Brief

A mission-ready briefing template capturing patient details, clinical overview, equipment allocation, flight logistics, and ground transport

Aeromedical Risk Assessment

A comprehensive risk matrix covering patient status, country conditions, staff safety, logistics, and reputational exposure to

Eyes On Ground Assessment

A structured patient assessment form covering clinical findings, vital signs, pathology, mobility, and transport risk —

FAQs

Mass casualty patient tracking: the 4 failures that lose patient information
Mass casualty patient tracking breaks down when patients scatter across sites. See the 4 critical failures
Planned event emergency response: where it breaks down first
When a planned event tips into an emergency, planned event emergency response fails first at the
Control room cyber attack: 5 steps to stay online mid-incident
A control room cyber attack can take core systems offline mid-incident. See the 5 critical resilience
Conflicting information in a major incident: why agencies end up misaligned
Conflicting information in a major incident rarely means bad data. See the 3 key causes and
Multi-agency communication failures: the 3 causes that keep surfacing
Multi-agency communication failures keep surfacing in incident inquiries. See the 3 common causes and how one
What crisis management looks like in high-risk sectors like mining and energy
Mining, energy, oil and gas operate at high inherent risk before anything goes wrong. Three phases