Resources

Explore Chronosoft's case studies, operational guides, and product documents.

Case Studies

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LSAT and Chronosoft: Enhancing London’s Crisis Response

A New Era in London’s Emergency Management In the wake of the Grenfell Tower fire –

Unifying Arena Operations Across Australia for ASM Global

Best-in-Class Stadium & Venue Management ASM Global is the world’s largest venue management company, overseeing operations

Modernising Incident Management at Sydney Showground

Leveling up Australia’s busiest events precinct Sydney Showground, the sprawling 80-acre venue in Sydney Olympic Park,

Enhancing Inter-Venue Command and Control with Venues Canberra

Partnering with High-regulation Government Venues Venues Canberra is a government agency responsible for managing three of

Elevating Aeromedical Rescue with Retrieval Medics International

What is Aeromedical Retrieval and Why Does it Matter? Aeromedical rescue is a critical component of

Delivering End-to-End Safety for Remote Mining Operations with Medical Rescue

What does it take to keep mining site staff safe and healthy? Remote mining sites present

News

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The Essentials of Effective Emergency Management

When disaster strikes, a city’s emergency and crisis management team is first in line to coordinate

Optimising Traffic Management at Tramlines Festival with Chronosoft’s Mapping Solutions

Tramlines Festival’s 2024 event played host to approximately 50,000 music fans in Hillsborough Park, in Sheffield,

Streamlining Safety and Efficiency at Boardmasters Festival with Chronosoft’s Incident Forms

Vision9, organisers of the Boardmasters Festival near Newquay in the UK, partnered with Chronosoft to enhance

Chronicler Has Had A Huge Update: Here’s Everything You Need To Know

It’s been nine years since Chronosoft first launched our flagship incident management software, Chronicler. In that

The Evolution of Incident Management Processes and Systems

The field of incident management has undergone significant transformations over the decades, evolving from rudimentary methods

Transforming Brisbane Convention and Exhibition Centre Operations with Chronosoft’s Chronicler

As a Brisbane based company, supporting Australian and Brisbane venues is at the heart of Chronosoft’s

Guides & Info

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Chronosoft’s Guide to Messaging Platforms in Risk & Incident Management

Leveraging real-time messaging for faster incident response, inter-agency coordination, and stronger stakeholder communication.

Incident Management and Customer Experience: How the Right Tools Can Make All the Difference

See how coordinated responses, structured SOPs, and the right technology keep events safe without compromising the

Aeromedical Retrieval Brief

A mission-ready briefing template capturing patient details, clinical overview, equipment allocation, flight logistics, and ground transport

Aeromedical Risk Assessment

A comprehensive risk matrix covering patient status, country conditions, staff safety, logistics, and reputational exposure to

Eyes On Ground Assessment

A structured patient assessment form covering clinical findings, vital signs, pathology, mobility, and transport risk —

FAQs

Preparing for Martyn’s Law: 5 steps for larger venues
Preparing for Martyn’s Law means more than software. See the 5 steps larger venues and events
Martyn’s Law response tools: when a plan is not enough
Under Martyn’s Law, when do venues need dedicated response tools and when is a solid plan
Cyber Security and Resilience Bill: 4 things it changes
The Cyber Security and Resilience Bill updates the UK’s 2018 rules. See the 4 things it
Incident management platform cost: three to five year view
The real incident management platform cost spans implementation, annual licence and updates. See the three to
Multi-agency incident platform rollout: 3 timelines
A multi-agency incident platform rollout can take 6 weeks or 6 to 9 months. See the
Security accreditations: 2 essential cloud incident checks
Two security accreditations matter most before you put incident data in the cloud. See why Cyber