Resources

Explore Chronosoft's case studies, operational guides, and product documents.

Case Studies

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LSAT and Chronosoft: Enhancing London’s Crisis Response

A New Era in London’s Emergency Management In the wake of the Grenfell Tower fire –

Unifying Arena Operations Across Australia for ASM Global

Best-in-Class Stadium & Venue Management ASM Global is the world’s largest venue management company, overseeing operations

Modernising Incident Management at Sydney Showground

Leveling up Australia’s busiest events precinct Sydney Showground, the sprawling 80-acre venue in Sydney Olympic Park,

Enhancing Inter-Venue Command and Control with Venues Canberra

Partnering with High-regulation Government Venues Venues Canberra is a government agency responsible for managing three of

Elevating Aeromedical Rescue with Retrieval Medics International

What is Aeromedical Retrieval and Why Does it Matter? Aeromedical rescue is a critical component of

Delivering End-to-End Safety for Remote Mining Operations with Medical Rescue

What does it take to keep mining site staff safe and healthy? Remote mining sites present

News

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How Medstat Can Transform Your Patient Care

When seconds matter, having the right tools in place can make all the difference. At Chronosoft,

What are the Joint Emergency Services Interoperability Principles?

The Joint Emergency Services Interoperability Principles (JESIP) is a UK-based organisational framework designed to enhance collaboration

Designing Your Crisis Management Strategy

When Cyclone Debbie struck Queensland, Australia in 2017, it brought devastation on a scale that overwhelmed

What is the Australasian Inter-Service Incident Management System?

The Australasian Inter-Service Incident Management System (better known as AIIMS) is a cornerstone framework in incident

It’s Been Seven Years Since the Grenfell Fire. Here’s What’s Changed in the UK’s Public Safety.

On June 13th, 2017, a calm night in North Kensington, London, quickly turned to chaos when

The Community is a City’s Greatest Asset During a Crisis. Here’s How To Help Them Assist in Recovery Efforts.

In the aftermath of a crisis—whether a natural disaster or a man-made incident—community groups are often

Guides & Info

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Chronosoft’s Guide to Mapping, Location Data, and Real-Time Location Tracking

Explore how mapping tools and real-time GPS tracking enhance situational awareness, resource deployment, and incident response

How Data Analysis Helps You Manage Relationships in Event Management

Use data from patron interactions, incident logs, and feedback to personalise service, optimise operations, and build

How Can a Broadcast Messaging System Change Your Next Event?

Learn how multi-channel broadcast messaging strengthens event safety, streamlines operations, and keeps every patron informed in

Digital Tools for Incident Tracking in Event Management

Discover how digital forms, QR codes, and centralised incident tracking platforms improve safety response and post-event

Chronosoft’s Guide to Incident Notification and Coordination Technologies

Best practices for automatic alerts, multi-channel communication, and pre-planned response strategies that keep every team aligned.

Chronosoft’s Guide to SOPs in Risk & Incident Management

How prescriptive and descriptive SOPs drive consistency under pressure, plus best practices for digital accessibility and

FAQs

Mass casualty patient tracking: the 4 failures that lose patient information
Mass casualty patient tracking breaks down when patients scatter across sites. See the 4 critical failures
Planned event emergency response: where it breaks down first
When a planned event tips into an emergency, planned event emergency response fails first at the
Control room cyber attack: 5 steps to stay online mid-incident
A control room cyber attack can take core systems offline mid-incident. See the 5 critical resilience
Conflicting information in a major incident: why agencies end up misaligned
Conflicting information in a major incident rarely means bad data. See the 3 key causes and
Multi-agency communication failures: the 3 causes that keep surfacing
Multi-agency communication failures keep surfacing in incident inquiries. See the 3 common causes and how one
What crisis management looks like in high-risk sectors like mining and energy
Mining, energy, oil and gas operate at high inherent risk before anything goes wrong. Three phases